Guard your online identity, finances, and well-being.
Personal cyber cover for individuals and families facing identity theft, online banking fraud, cyberbullying, ransomware, and digital privacy threats.
Why choose Cyber Insurance?
- Protects against online banking fraud, identity theft, phishing scams, ransomware, and privacy exposure.
- Includes access to expert incident-response support to guide the financial, legal, and emotional fallout of an attack.
- Lets buyers choose from four packages matched to lifestyle, exposure level, and family needs.
One policy for everyday digital threats.
From online banking fraud and identity theft to cyberbullying and ransomware, Cyber Insurance combines practical financial protection with specialist support so customers can recover with confidence when a cyber event hits.
Four packages
From Giga to Exa, matched to different levels of personal and family exposure.
24/7 response
Expert support when an incident becomes financial, legal, or deeply personal.
South African focus
Positioned around the threats individuals are facing locally.
Family-ready
Higher tiers extend into broader household and dependent-related events.
Choose your level of protection
From as little as R85/month, compare all four package levels side by side.
| Choose Your Cover | Giga | Tera | Peta | Exa |
|---|---|---|---|---|
| Monthly Pricing | From R85/month | From R140/month | From R195/month | From R325/month |
| Theft of funds i | R50 000 | R100 000 | R150 000 | R250 000 |
| Identity theft i | R20 000 | R50 000 | R50 000 | R50 000 |
| Data restoration & malware decontamination i | R20 000 | R25 000 | R25 000 | R25 000 |
| Cyberbullying & cyberstalking i | R20 000 | R25 000 | R25 000 | R50 000 |
| Cyber extortion i | R5 000 | R5 000 | R10 000 | R25 000 |
| Online sales & shopping i | - | R1 000 | R2 500 | R5 000 |
| Express Kidnapping i | - | - | R50 000 | R100 000 |
| Network Security, Privacy & Data Breach Liability i | - | - | - | R100 000 |
| Privacy & data breach by third party i | - | - | - | R10 000 |
| Next Step | Choose Option | Choose Option | Choose Option | Choose Option |
What the policy is built to respond to
Personal cyber losses are rarely limited to a single transaction. The product is structured around money loss, identity compromise, emotional harm, and digital recovery.
Theft of funds after cyber-enabled compromise of a bank account, payment card, or mobile wallet.
Identity theft response costs, including reporting, monitoring, rejected applications, affidavits, and document reissue costs.
Data restoration and malware decontamination following a cyber incident.
Cyberbullying and cyberstalking support, including counselling, content removal, and practical recovery costs.
Cyber extortion reimbursement where a ransom demand is made.
Online shopping losses where goods or services are not delivered for personal use.
Express kidnapping protection on higher-tier packages.
Personal network security and privacy liability on the highest package.
What each module is designed to cover
The material below reflects the product information provided for Cyber Insurance, including claim examples and the headline statistics used in the product literature.
Theft of Funds
Your Cyber Insurance policy will reimburse you for the funds lost as a result of a cyber incident or hacking of your bank account, payment cards or mobile wallet. It also covers investigation costs, insufficient-fund or default fees, and legal fees to prosecute the third party who committed the theft.
You receive an email that appears to be from a legitimate source, but it is actually spoofed. After you provide your username and password, the attacker gains unauthorised access to your bank account or mobile wallet and steals funds.
How to keep your information secure
Frequently Asked Questions
Can someone who does not live in South Africa purchase this policy?
No. Policyholders must be main residents in the Republic of South Africa in order to purchase the product.
What is the definition of a child?
Any listed family members of the insured, provided that such family members are dependent children under the age of 18.
What does the Theft of Funds module cover?
It refers to the reimbursement of funds lost resulting from a cyber incident or hacking of your bank account, payment cards, or mobile wallet.
What is a mobile wallet?
Any virtual mobile wallet where you store money and can perform transactions. This does not include cryptocurrency.
What if I am a sole proprietor with only 1 device?
You will need a Commercial Cyber policy to protect your business and a Cyber Insurance policy for yourself as an individual.
Ready to choose your package?
Start with the package that matches your current risk level, or move across to commercial cover if you are protecting a business operation rather than a personal digital life.